Submit a Work Order

To report a maintenance item, please complete the Work Order Request Form below.

In the event of an EMERGENCY maintenance issue, please contact the RA on duty:

Ball Residence Hall: (317) 414-9383
Riverwalk Apartments & Townhomes: (317) 414-9825 or (317) 414-2357
Park Place Apartments: (317) 407-0727
University Tower: (317) 414-9929

Maintenance issues that would be considered an emergency are:

  • No heat
  • Power outages that impact an entire apartment, floor, or building
  • Flooding
  • Vandalism that requires the securing of an area
  • Windows that are completely broken out
  • Alarms associated with fires or other disasters

*Please note that air-conditioning issues would not be considered an emergency.

All other maintenance issues should be entered in the form below and will be addressed during normal working hours. Our staff complete work orders that you submit from 9 a.m. until 9 p.m. Monday through Thursday, 9 a.m-5 p.m. on Fridays and 3 p.m. - 9 p.m. on Sundays. Non-emergency work orders are typically addressed within two - three days unless it is a holiday, Fall Move In, or Spring Move Out in which it may take longer due to the number of requests.

During winter break, maintenance work orders should be submitted to the RA on duty. Work orders submitted online will not be processed until after winter break.

 

TV Related Issues:

Please see IUPUI TV to report TV related issues.