Resident Assistants (RAs) provide leadership in a residential community on the IUPUI campus. The RA is responsible for building community among residents, supporting diversity and inclusion, enforcing policies, providing after hour services and maintaining an atmosphere conducive for academic and personal success. Each RA reports to a Residence Coordinator who provides guidance and feedback in meeting job expectations and support for developing your skills and abilities that will lead to future professional and personal success.
To apply, candidates must:
- Be enrolled as a full-time undergraduate student at the sophomore, junior, or senior level during the academic year employment period.
- Hold a cumulative 2.5 GPA (based on IU hours) at the time of application and maintain a 2.5 semester/cumulative GPA through the application and employment period. GPA from transfer credits will not be considered.
- Complete at least one semester (fall or spring) as an enrolled student at IUPUI before starting the position.
- Be in good academic, disciplinary, and employment standing with the university.
- Be able to complete a background check conducted by IU Human Resources.
- Have the ability to return to campus before the start of the academic year to participate in RA training.
Social Justice Resident Assistants or SJRAs are social justice equity and inclusion-focused RAs who work within Housing and Residence Life (HRL). SJRAs engage with multicultural content, understanding diverse perspectives, facilitating discussions around DEI and social justice topics, creating and implementing DEI initiatives on campus and in the residential communities, and responding to bias incidents within HRL. There will be an SJRA in each of our residential communities and they report to the Residence Life Specialist for Equity Initiatives.
To apply, candidates must:
- Be enrolled as a full-time undergraduate student at the sophomore, junior, or senior level during the academic year employment period.
- Hold a cumulative 2.5 GPA (based on IU hours) at the time of application and maintain a 2.5 semester/cumulative GPA through the application and employment period. GPA from transfer credits will not be considered.
- Complete at least one semester (fall or spring) as an enrolled student at IUPUI before starting the position.
- Be in good academic, disciplinary, and employment standing with the university.
- Be able to complete a background check conducted by IU Human Resources.
- Have the ability to return to campus before the start of the academic year to participate in RA training.
Facilities Assistants, or FAs, are the newest live-in student staff position in Housing & Residence Life. FAs are critical in maintaining our communities and do so through an emergency response rotation, and through checking their assigned communities.
To apply, candidates must:
- Be enrolled as a full-time undergraduate student at the sophomore, junior, or senior level during the academic year employment period.
- Hold a cumulative 2.5 GPA (based on IU hours) at the time of application and maintain a 2.5 semester/cumulative GPA through the application and employment period. GPA from transfer credits will not be considered.
- Complete at least one semester (fall or spring) as an enrolled student at IUPUI before starting the position.
- Be in good academic, disciplinary, and employment standing with the university.
- Be able to complete a background check conducted by IU Human Resources.
- Have the ability to return to campus before the start of the academic year to participate in training.
Job Summary:
In this role, you will have the opportunity to provide customer service and problem-solving support to the students that live in on-campus housing. At IUPUI, Housing and Residence Life’s on-campus housing includes Ball Residence Hall, North Residence Hall, Riverwalk Apartments & Townhomes, and University Tower – all of which have a Community Desk that is staffed by Desk Assistants.
Duties and Responsibilities:
- Staff the Community Desk and handle all relevant tasks and assignments
- Answer the desk phone
- Sort, log, and distribute packages and mail
- Provide troubleshooting support to residents and guests
- Perform lockoutsCommunicate issues related to card access
- Uphold a high level of customer service
- Communicate with people from diverse racial, ethnic, and socioeconomic backgrounds
- Other duties as assigned
- Manage administrative tasks that are provided by your supervisor
Knowledge, Skills, & Abilities: - Communication skills
- Ability to problem solve proactively searching for solutions through resources provided and offer solutions to visitors
- Customer service experience (not required, can be learned in this position)
- Good time management skills
- Possess strong critical thinking skills
Requirements:
Must work approximately 10-15 hours per week. These shifts will take place Monday-Friday between the hours of 8:00 AM and 9:00 PM and on weekends Noon to 9:00 PM. Preference will be given to students that are available within the listed timeframes, but your schedule will be based around your classes.
Apply now