Jump to topic
The shuttle travels throughout the campus on regular routes and is free for everyone — students, campus guests, and visitors. Check out shuttle hours, routes, and schedule online at parking.iupui.edu.
As a resident of Housing and Residence Life, you are eligible to purchase a parking permit. Permit options vary depending on which facility you live in. To purchase a parking permit or to explore your parking permit options, please visit the parking services office or visit their website at parking.iupui.edu.
Your CrimsonCard is used to gain access to your assigned residence hall or apartment house only along with community specific amenities. Residents must carry their CrimsonCard with them at all times, are responsible for their own ID card, and should not lend it to anyone for any reason. Students should not allow non-residents to gain access into the residential facilities. The propping of doors is prohibited.
If you lose your CrimsonCard, visit crimsoncard.iu.edu to deactivate your card. This will prevent unauthorized entry by another person. You will also need to visit the CrimsonCard office and pay the replacement fee to obtain a new card. Access for new cards can take several hours to load.
In the event that you need a temporary card, guest passes can be issued to you from your community office and will provide access to your residential community for up to 72 hours. All guest passes must be returned to avoid charges.
Residents of Ball Residence Hall, University Tower, and North Hall are required to purchase a meal plan and will automatically be assigned the All Access Meal Plan once the housing contract has been accepted.
Elective meal plans are available for on-campus students residing in the Riverwalk Apartments.
Living on-campus includes access to streaming entertainment services through Xfinity On Campus offering live and on demand TV and movie selections. Residents also have access to movie streaming through ResLife Cinema.
Eduroam is the wireless network for students, faculty, staff, and affiliates on all Indiana University campuses, including inside all IUPUI residential communities, which offers wireless internet access through their own network. For details about connecting to eduroam, see the appropriate instructions for your operating system or device by reviewing the online University IT Services (UITS) Knowledge Base. If your internet is not working, contact UITS at firstname.lastname@example.org or 317-274-4357.
Computer labs are available in most of our residential communities and are open 24 hours. Your CrimsonCard permits you to access your individual community computer labs and to use the Housing and Residence Life computers and printers. As a resident, you may use the computers by logging on with your IU username and passphrase.
For questions or to report a problem related to the equipment in the computer lab, please visit your community office.
Local phone service is not automatically provided in student residence hall rooms or apartments. Individual lines can be activated in some facilities.
Ball Hall, University Tower, and North Hall:
Washers and dryers are available to use, free of charge, and are located in designated laundry rooms in our communities. Residents are responsible for their own laundry items and for following the proper procedures that are posted for washing and drying clothes.
Riverwalk Apartments and Townhomes:
A washer and dryer is included in each apartment or townhome. Residents are responsible for their own laundry items and for following the proper procedures for washing and drying clothes. It is the responsibility of the resident to learn the proper operation by reading the appliance guidelines.
Packages or oversized mail can be picked up at designated Community Office locations, during their hours of operation. After receiving delivery, the front desk assistant will notify the resident through the email@example.com e-mail account stating that they have a package to pick up at the front desk of their community office.
Packages will be held until the end of the academic semester and then will be returned to sender if the resident does not respond to email outreach by Housing and Residence Life staff to retrieve the item(s). Packages that are perishable such as flowers, fruit, meal delivery kits, and groceries are expected to be picked up within 24 hours of the notice of delivery. Items will not be refrigerated and will be disposed of 72 hours after email outreach by Housing and Residence Life staff.
Mail is delivered to Ball Hall, University Tower, and North Hall residents Monday through Friday, excluding holidays, by the Office of Housing and Residence Life staff.
Riverwalk Apartments and Townhomes receive mail Monday through Saturday, excluding holidays, by the U.S. Postal Service.
Depending on which residence you live in, your mail should be addressed:
1226 West Michigan Street
Wing A or B& Room #
Indianapolis, IN 46202
911 West North Street
Indianapolis, IN 46202
820 West North Street
Indianapolis, IN 46202
Riverwalk Apartments Townhomes
Indianapolis, IN 46202
Forwarding Address: To ensure that your mail is forwarded, a change of address card must be filed with the U.S. Postal Service at least two weeks prior to your departure. The Office of Housing and Residence Life should be advised of your forwarding address as well as all publishers to which you have subscribed. Updates may be completed online with the U.S. Postal Service and the Registrar’s Office.
It is never safe to send cash through the mail, whether you are sending it to a house, apartment or residence hall. We recommend that your family and friends refrain from sending cash or gift cards through the mail. Look into cashier's checks, money orders, reloadable debit cards or wire transfers as an alternative. If a resident believes that their mail has been tampered with or was not received, please inform the RA at the Community Desk and make a report with Indiana University Police Department.
Our team offers health and safety inspections, general maintenance repairs, as well as custodial services. Housing and Residence Life custodians clean all public areas in our facilities. It is the responsibility of the resident to clean individual bedrooms and/or bathrooms. Work orders will be addressed by priority. Please visit the website listed below for the most up-to-date information on when our staff complete non-emergency work orders.
Any maintenance needs or damages to your living unit or community area should be immediately reported to your Community Office by either visiting a desk assistant during the posted hours of operations or by completing an online work order. For additional information on maintenance needs and work order requests, please review policy RL. 24.
The Office of Housing and Residence Life has a University-approved contractor to provide preventive pest service in all residential facilities. The contractor visits once a week to perform preventive treatments along with any additional requested services for each of our on-campus housing facilities. To report a pest problem please contact your community office or submit an online work order. Please report a pest control issue within 24 hours of becoming aware of the issue as we will treat the issue promptly. In certain circumstances, we may temporarily move a resident during treatment of issue.
Residents or resident groups may arrange to use indoor or outdoor space at one of our facilities for an event or activity. All requests should be submitted at least five business days prior to the event by using our online form. Submitting a request does not guarantee an approval. Reservations submitted on Friday will not be considered until the following week.
Students can request a proof of address verification by emailing firstname.lastname@example.org from their university email account. Please allow 2-3 business days for processing and an email response will be sent with an electronic copy attached. Items that Housing can verify include address and length of residency. Housing cannot verify monthly payments, account status, etc. The office does not fill out any verification of housing forms from any outside vendor or agency.