Want to make sure you are getting everything submitted correctly? Explore our frequently asked questions. You can find answers to commonly asked questions about every step in the process in one place so you can find them easily!
Frequently Asked Questions
Application
There is a $200 non-refundable application fee due at the time you complete your application.
We do not have general waivers for the housing application fee. If you have an extenuating circumstance and cannot pay the fee please email our office at reslife@iupui.edu
Since housing is limited we recommend applying as soon as the application is available and you are admitted to the university.
Unfortunately, housing is limited and we cannot guarantee all freshman on campus housing.
You are not required to live on campus unless you are receiving a scholarship that specifies that you live in a residence hall.
The Housing Service Center is the online page where IUPUI admitted students log in to complete all online housing forms including the application and contract. The link to the Housing Service Center is housing.iupui.edu/hsc.
You will receive a confirmation email to your university email account and if you log back into the housing service center you will see a “Completed On” date listed next to your housing application.
New housing applicants are considered for housing based on the date the housing application was completed, preferences listed on the application, what room types are available, and your eligibility for the available space. Some housing options are first year only for new incoming freshmen, and some limited spaces are prioritized for current residents wishing to renew to North Hall or Riverwalk.
A daily audit is completed to check payments and complete any applications that were not automatically completed. You can check back in the housing service center 24 hours after completing your payment and it should be marked as completed. You may also forward the payment confirmation through to reslife@iupui.edu and our staff can confirm and complete your application.
Housing assignments will be available, along with roommate information and move in day information in mid-July in the Housing Service Center. Your housing offer will indicate your assigned housing facility based on our availability.
Application fees must be paid through the link at the end of the online application process.
Housing applications are accepted beginning in January and although housing is not guaranteed, students who complete the Save Your Spot early interest form and complete an application and contract when they are live in January have priority consideration to receive an on campus housing offer.
The most common errors occur when logging in from a mobile device and the user has not requested the desktop site, or when an IU username was setup within the last 72 hours. If neither of these scenarios apply and you are still receiving an error, please email our office: reslife@iupui.edu with a screenshot of the error message, and the approximate date and time you experienced the error.
If you made the payment but have not received a confirmation email to your university email within 24 hours, please contact our office: 317.274.7200 or reslife@iupui.edu
It is important that any ADA based accommodation be registered with Adaptive Educational Services (aes.iupui.edu) to ensure we are best able to consider your application for a suitable housing placement. We encourage students who require an accommodation to register with AES as soon as possible after completing the housing application. AES will work with you directly through their registration process, and notify housing of the related assignment considerations. Since housing offers will be based on your preferences, any required accommodations documented through the AES process are important to have completed prior to the housing offer process starting to enable our team to best match a suitable housing placement.
If you currently live on campus and do not plan to move out before the end of the year, you do not need to fill out a new application. You will have the opportunity to renew your housing starting during spring semester.
Contract Process and Timeline (Pre-Contract Offer)
View a sample contract to become familiar with the contract terms prior to receiving your contract. You will be able to completely review the contract prior to signing it and submitting your application and contract in January.
If you are logging in on a mobile device and getting an error stating “too many redirects” or similar you will either need to request the desktop site on your mobile device or log in from a desktop or laptop. If you are receiving a log in error over the weekend, it is most likely a server upgrade and access will be restored within a few hours. If you are getting a different error message or still cannot log in after attempting the solutions above please email reslife@iupui.edu a screen shot of your error as soon as possible.
Contract Offer
All contract agreements are directly with the student listed on the contract. The Office of Housing and Residence Life does not give out contract information to third parties. It is illegal to have anyone other than the student listed sign the housing contract.
Any student who will be under 18 at the time they sign their contract will be required to have a co-signer. The co-signer should be reviewing the contract terms with the student and the co-signer will be required to also sign the agreement.
Your contract is completed once you complete the electronic signature and make your application fee payment. There are two ways to confirm that your contract was completed: check your university email account for the contract confirmation email or view your Housing Service Center homepage, where you will see your Housing Contract and the message “Submitted on <date>.”
If you did not get one of your preferences, it is likely because those spaces have been offered to students who applied before you. The housing office does its best to get students as many of their preferences as possible, however we cannot guarantee that everyone will get their first choice or all of the preferences that they list on their application.
What's Next After Contract Signing?
Contract cancellations must be done via the online "Cancel My Contract" link online at housing.iupui.edu/hsc. Cancellations over the phone, via email, or from third parties will not be accepted. Cancellation fees range from $400 to $2000 depending on when you cancel your contract. A complete list of cancellation terms is listed on your contract.
For full contract cancellation terms and details, please refer to your housing contract which is available after you log in at housing.iupui.edu/hsc.
Housing and Residence Life does not receive notification when a student is not enrolled. You will still need to log into www.housing.iupui.edu/hsc and complete the "Cancel My Contract" link. Termination fees still apply.
Move-in information for each year will be available online starting in early spring. Continue to check our website for updates on specific move in dates and information about preparing for move-in.
If you have a university approved program, class, or sport you can request to move in early. All request must be made online by filling out the Early Arrival Request form in your Housing Service Center between June 1 and July 15.
Move in is different depending on which day you are moving in and which building you are moving into. Move in information is emailed to students in early July. We will start with students moving in for the early programs, sports, or classes.
The items provided vary depending on your facility. You may refer to our packing lists for recommended items to bring and what is included in the room.
Housing charges are applied to your Bursar Account in one lump sum for each semester, approximately one month before the semester starts.
Financial aid, scholarships, and grants can go towards paying charges added to your Bursar Account. Tuition and fees are often paid first so, we cannot guarantee that all housing charges will be covered or what each payment you make will go towards. Contact the Office of Student Financial Services for more information on how loans and scholarships are used and for payment options. You can find their information at studentcentral.iupui.edu.
Packages that arrive for you while living on campus will be delivered to your building's community desk. You will receive a notification when your package is ready to be picked up at the desk.
Meal Plan, Parking, and Shuttles
Meal plans are required for Ball Hall, North Hall, and University Tower. Residents of these facilities will automatically be assigned an All Access 7-Day Meal Plan once your housing contract has been confirmed. Meal Plans rates are separate from Housing rates and will appear as a separate charge on your Bursar account.
For more info about your meal plan and associated costs, or to change your assigned meal plan, please visit mealplans.iupui.edu. You can also contact IUPUI Meal Plans at meals@iupui.edu or (317) 274-2700.
IUPUI Meal Plans offers several elective meal plans for IUPUI students. Visit mealplans.iupui.edu for more details.
Depending on which building you are living in Parking Services does provide permits at an additional charge. These are on a first come, first service basis and more information can be found at parking.iupui.edu.
IUPUI offers a shuttle service called JagLine that runs close to housing, dining, and through the core of campus. Download their app for up to date information on the shuttle locations. Other alternate transportation options are available from bicycle shares, shared car services, scooters, and many pedestrian friendly pathways and trails.
There are bicycle racks and a bicycle garage available through parking services. If you bring your bicycle, be sure you register your bicycle and use a steel bike lock.
Roommate FAQs
Once you have completed a housing application and contract you will see the “Preferred Roommate Request Form” underneath your application beginning in April. Roommate preferences can be added, removed, and updated through July 15.
All students requesting each other must have the same preferences and RBLC listed on their contract in order to request each other. If the preferences do not match or the requests are not mutual, there is no option to be roomed together.
You can log into housing.iupui.edu/hsc anytime before July 15 and click on the “Preferred Roommate Request Form” to add, remove, or update roommate preferences.
Confirmed means that all students have logged in and requested each other, however, this still is not a guarantee of placement with a specific person.
Unconfirmed means that not all students have logged in to request each other. We would recommend reaching out to the student you requested to have them check their account and submit their roommate requests.
Roommate information, housing assignment and move in information will be available in your Housing Service Center beginning in mid-July. We will send an email to your university email account to let you know when this information is available.
University Tower and Ball Hall triples and doubles are randomly assigned. So there is still a chance you will receive a third roommate even if you only have one preferred roommate submitted.
Yes, in most room types we can room students together who mutually request each other, even if they have different biological sex or gender identities specified. For four-bedroom Riverwalk apartments there must be four mutual roommate requests in order for us to assign students of a different sex or gender identity together.
Housing and Residence Life does not currently have a program to facilitate roommate matching. Opportunities to meet other students and find potential roommate may occur during New Student Orientation, by joining and posting on student communities on social media or possibly through events or programs in your college or RBLC, if applicable.
Random Roommate Assignments
Roommate assignments are done at random and are based on facility, roomtype, and RBLC signed for as well as age, gender identity and biological sex.
Roommate information, housing assignment and move in information will be available in your Housing Service Center beginning in mid-July. We will send an email to your university email account to let you know when this information is available.
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