Want to make sure you are getting everything submitted correctly? Explore our frequently asked questions. You can find answers to commonly asked questions about every step in the process in one place so you can find them easily!
Frequently Asked Questions
There is a $50 non-refundable application fee due at the time you complete your application.
We do not have waivers for the housing application fee.
Since housing is limited we recommend applying as soon as you are admitted to the university and have made your username and passphrase online.
Unfortunately, housing is limited and we cannot guarantee all freshman on-campus housing.
You are not required to live on-campus unless you are receiving a scholarship that specifies that you live on-campus
You will receive a confirmation email to your university email account and if you log back into the housing service center you will see a “Completed On” date listed next to your housing application.
New housing applicants are considered for housing based on the date the housing application was completed, preferences listed on the application, what room types are available, and your eligibility for the available space. Some housing options are first year only for new incoming freshmen, and some limited spaces are prioritized for current residents wishing to renew to North Hall or Riverwalk.
A daily audit is completed to check payments and complete any applications that were not automatically completed. You can check back in the housing service center 24 hours after completing your payment and it should be marked as completed. You may also forward the payment confirmation from PayPal through to firstname.lastname@example.org and our staff can confirm and complete your application.
We will begin sending contract offer notices to student’s university emails, starting late March. Your housing offer will indicate your anticpated housing facility and rate based on how well we can match your housing preferences to our available spaces.
Application fees must be paid through the PayPal link at the end of the online application process.
Housing Applications are accepted all year round, however, we encourage students to apply by the Priority Consideration Date, March 15th.
The most common errors occur when logging in from a mobile device and the user has not requested the desktop site, or when an IU username was setup within the last 72 hours. If neither of these scenarios apply and you are still receiving an error, please email our office: email@example.com with a screenshot of the error message, and the approximate date and time you experienced the error.
If you have received the payment confirmation from PayPal, but have not received a confirmation email to your university email please contact our office: 317.274.7200 or firstname.lastname@example.org
No, check your email and watch your community office positngs for details on how to choose 2 renew and request housing for summer and/or the next academic year. If you do not complete the choose 2 renew process, at that time you would be required to do a new housing application.
Contract Process and Timeline (Pre-Contract Offer)
View a sample contract to become familiar with the contract terms prior to receiving your contract.
Contract offers are done in rounds and not everyone will receive a contract offer at the same time. Offers are based on your completed application date and whether or not you request and were approved for a Residential Based Learning Community.
For a timeline on when to expect your contract offer, click here.
Housing offer notifications are sent by email to your university email account so be sure you have setup and know how to access your email before the offer timeframe begins. Sometimes offer notices can get caught in your spam filter so be sure to check you spam regularly or add ResLife@iupui.edu to your safe senders list. We recommend you not rely only on email notification and instead log into your Housing Service Center anytime after 3:00 p.m. every Thursday.
Due to the high demand for housing we cannot guarantee additional offers. If you need to secure a space on-campus, you would need to sign the initial housing offer that you recieve.
For anyone who has signed a contract and wants to try to switch to a different room type, complete the Contract Change Request form, open from June 1 - June 10. Additional room types can open up based on cancellations or other students that are requesting to change contracts. There is a $50 contract change fee charged to the Bursar account if we are able to make the switch. If we are not able to switch a contract you would be assigned to the building and room type that you originally signed for.
What's Next After Contract Signing?
Contract cancellations must be done via the online "Cancel My Contract" link online at www.housing.iupui.edu/hsc. Cancellations over the phone, via email, or from third parties will not be accepted. Depending on the date of your cancellation and your enrollment status at IUPUI, cancellation fees range between $400 and 60% of your full contract rent charges. A complete list of cancellation terms is listed on your contract.
For full contract cancellation terms and details, please refer to your housing contract which is available after you log in at housing.iupui.edu/hsc.
Housing and Residence Life does not receive notification when a student is not enrolled. You will still need to log into www.housing.iupui.edu/hsc and complete the "Cancel My Contract" link. Termination fees still apply.
Move In dates change each year depending on the date that classes start. Exact move in dates are released for the upcoming academic year in February with rates.
Meal Plan, Parking, and Shuttles
This means one of the following:
- Your requested roommate has not requested you,
- Your requested roommate has not completed their contract,
- Or your requested roommate has entered your ID number incorrectly.