Want to make sure you are getting everything submitted correctly? Explore our frequently asked questions. You can find answers to commonly asked questions about every step in the process in one place so you can find them easily!
Frequently Asked Questions
Spring Move In 2021
Students can schedule their on-arrival test to move in or return to their housing space between February 1 - 6, 2021.
Yes, all housing residents will need to sign up to take an on-arrival COVID-19 test before they can return to their housing space. You can sign up for your COVID-19 test here. After you receive a negative result you can immediately return to your housing space.
You can sign up for your return/new move-in here.
Please contact our office at firstname.lastname@example.org with a description of the issue you are having and we can assist you further.
On-arrival COVID-19 testing for housing residents will take place on February 1 – 6, 2021 at the IUPUI Natatorium. You will be able to park in the Sports Complex Garage that is attached to the east side of the building.
You may park in the Sports Complex Garage that is attached to the south side of IUPUI Natatorium. You can access this garage via Ohio Street.
On your scheduled move in day, you can have up to two additional guests assisting you to move your items. After you have unloaded and unpacked your items, the guests would need to leave the building.
There is a $50 non-refundable application fee due at the time you complete your application.
We do not have waivers for the housing application fee.
Since housing is limited we recommend applying as soon as you are admitted to the university and have made your username and passphrase online.
Unfortunately, housing is limited and we cannot guarantee all freshman on-campus housing.
You are not required to live on-campus unless you are receiving a scholarship that specifies that you live on-campus
You will receive a confirmation email to your university email account and if you log back into the housing service center you will see a “Completed On” date listed next to your housing application.
New housing applicants are considered for housing based on the date the housing application was completed, preferences listed on the application, what room types are available, and your eligibility for the available space. Some housing options are first year only for new incoming freshmen, and some limited spaces are prioritized for current residents wishing to renew to North Hall or Riverwalk.
A daily audit is completed to check payments and complete any applications that were not automatically completed. You can check back in the housing service center 24 hours after completing your payment and it should be marked as completed. You may also forward the payment confirmation from PayPal through to email@example.com and our staff can confirm and complete your application.
Housing offers are uploaded to the Housing Service Center each Thursday starting in late March. Once we reach your application date your offer will be uploaded online, and we will send a notification to your university email account as well. Your housing offer will indicate your assigned housing facility based on our availability.
Application fees must be paid through the PayPal link at the end of the online application process.
Housing applications are accepted starting November 1st and although housing is not guaranteed, students who apply by 5pm on March 15th have priority consideration to receive an on-campus housing offer.
The most common errors occur when logging in from a mobile device and the user has not requested the desktop site, or when an IU username was setup within the last 72 hours. If neither of these scenarios apply and you are still receiving an error, please email our office: firstname.lastname@example.org with a screenshot of the error message, and the approximate date and time you experienced the error.
If you have received the payment confirmation from PayPal, but have not received a confirmation email to your university email please contact our office: 317.274.7200 or email@example.com
No, check your email and watch your community office positngs for details on how to choose 2 renew and request housing for summer and/or the next academic year. If you do not complete the choose 2 renew process, at that time you would be required to do a new housing application.
Contract Process and Timeline (Pre-Contract Offer)
View a sample contract to become familiar with the contract terms prior to receiving your contract.
Contract offers are done in rounds and not everyone will receive a contract offer at the same time. Offers are based on your completed application date and whether or not you request and were approved for a Residential Based Learning Community.
For a timeline on when to expect your contract offer, click here.
The best way to see if you have a housing offer is to log in on Thursdays to your Housing Service Center to see if your contract offer has been uploaded. We will also send a notification to your university email account so be sure you have setup and know how to access your email. Sometimes offer notices can get caught in your spam folder so be sure to check your spam regularly or add firstname.lastname@example.org to your safe senders list.
Your contract is completed once you complete the electronic signature and pay your prepayment. There are two ways to confirm that your contract was completed - Check your university email account for the contract confirmation email or view your Housing Service Center homepage, where you will see your Housing Contract and the message “Submitted on <date>.”
If you did not get one of your preferences, it is likely because those spaces have been offered to students who applied before you. The housing office does its best to get students as many of their preferences as possible, however we cannot guarantee that everyone will get their first choice or all of the preferences that they list on their application.
Due to the high demand for housing we cannot guarantee additional offers. If you need to secure a space on-campus, you would need to sign the initial housing offer that you recieve.
For anyone who has signed a contract and wants to try to switch to a different room type, complete the Contract Change Request form, open from June 1 - June 10. Additional room types can open up based on cancellations or other students that are requesting to change contracts. There is a $50 contract change fee charged to the Bursar account if we are able to make the switch. If we are not able to switch a contract you would be assigned to the building and room type that you originally signed for.
What's Next After Contract Signing?
Contract cancellations must be done via the online "Cancel My Contract" link online at housing.iupui.edu/hsc. Cancellations over the phone, via email, or from third parties will not be accepted. Depending on the date of your cancellation and your enrollment status at IUPUI, cancellation fees range between $400 and 60% of your full contract rent charges. A complete list of cancellation terms is listed on your contract.
For full contract cancellation terms and details, please refer to your housing contract which is available after you log in at housing.iupui.edu/hsc.
Housing and Residence Life does not receive notification when a student is not enrolled. You will still need to log into www.housing.iupui.edu/hsc and complete the "Cancel My Contract" link. Termination fees still apply.
Move-in information for each year will be available online starting in early spring. Continue to check our website for updates on specific move in dates and information about preparing for move-in.
The items provided vary depending on your facility. You may refer to our packing lists for recommended items to bring and what is included in the room.
Meal Plan, Parking, and Shuttles
There are bicycle racks and a bicycle garage availble through parking services. If you bring your bicycle, be sure you register your bicycle and use a steel bike lock.
This means one of the following:
- Your requested roommate has not requested you,
- Your requested roommate has not completed their contract,
- Or your requested roommate has entered your ID number incorrectly.
Random Roommate Assignments
About Academic Year 2020-21
Online/Winter break sessions
Students will have the option to request to stay on-campus during the online learning sessions. All residents will initially be billed for the in-person session and those who choose to stay for the online learning session will be charged the additional rent listed in the Housing Rates for 2020-21
An online request form will be available in September to request to remain in housing during the online learning session.
Requests to remain in housing for the online learning period can only be considered for both the full fall and full spring online learning periods. Partial periods or custom timeframes cannot be considered. Note: Residence halls will still close as originally planned from December 21, 2020 until January 8, 2021.
Amenities for Academic Year 2020-21
Both University Tower and Ball Hall triple and double rooms are randomly assigned. Your housing contract will state which building you are assigned to and then you will find out if you have one or two roommates when roommate information is emailed out in early August. You can request specific roommates, however, only requesting one specific roommate does not increase your chances of receiving a double room. If you request and are paired with a requested roommate, you may also still be assigned a third roommate.
Housing and Residence Life does not facilitate any roommate matching prior to move in, however, our staff does have an extensive roommate satisfaction program for all residents once you move- in. This program assists in setting agreements, managing disputes, and building a better relationship with your roommate whether you knew them before or not.