Want to make sure you are getting everything submitted correctly? Explore our frequently asked questions. You can find answers to commonly asked questions about every step in the process in one place so you can find them easily!
Frequently Asked Questions
There is a $50 non-refundable application fee due at the time you complete your application.
We do not have general waivers for the housing application fee. If you have an extenuating circumstance and cannot pay the fee please email our office at email@example.com
Since housing is limited we recommend applying as soon as you are admitted to the university and have made your username and passphrase online.
Unfortunately, housing is limited and we cannot guarantee all freshman on-campus housing.
You are not required to live on-campus unless you are receiving a scholarship that specifies that you live on-campus
You will receive a confirmation email to your university email account and if you log back into the housing service center you will see a “Completed On” date listed next to your housing application.
New housing applicants are considered for housing based on the date the housing application was completed, preferences listed on the application, what room types are available, and your eligibility for the available space. Some housing options are first year only for new incoming freshmen, and some limited spaces are prioritized for current residents wishing to renew to North Hall or Riverwalk.
A daily audit is completed to check payments and complete any applications that were not automatically completed. You can check back in the housing service center 24 hours after completing your payment and it should be marked as completed. You may also forward the payment confirmation from PayPal through to firstname.lastname@example.org and our staff can confirm and complete your application.
Housing offers are uploaded to the Housing Service Center each Thursday starting in late March. Once we reach your application date your offer will be uploaded online, and we will send a notification to your university email account as well. Your housing offer will indicate your assigned housing facility based on our availability.
Application fees must be paid through the PayPal link at the end of the online application process.
Housing applications are accepted starting November 1st and although housing is not guaranteed, students who apply by 5pm on March 15th have priority consideration to receive an on-campus housing offer.
The most common errors occur when logging in from a mobile device and the user has not requested the desktop site, or when an IU username was setup within the last 72 hours. If neither of these scenarios apply and you are still receiving an error, please email our office: email@example.com with a screenshot of the error message, and the approximate date and time you experienced the error.
If you have received the payment confirmation from PayPal, but have not received a confirmation email to your university email please contact our office: 317.274.7200 or firstname.lastname@example.org
If you currently live on-campus and do not plan to move out before the end of the year, you do not need to fill out a new application. You will have the opportunity to renew your housing starting during spring semester.
Contract Process and Timeline (Pre-Contract Offer)
View a sample contract to become familiar with the contract terms prior to receiving your contract.
Contract offers are done in rounds and not everyone will receive a contract offer at the same time. Offers are based on your completed application date and whether or not you request and were approved for a Residential Based Learning Community.
The best way to see if you have a housing offer is to log in on Thursdays to your Housing Service Center to see if your contract offer has been uploaded. We will also send a notification to your university email account so be sure you have setup and know how to access your email. Sometimes offer notices can get caught in your spam folder so be sure to check your spam regularly or add email@example.com to your safe senders list.
Your contract is completed once you complete the electronic signature and pay your prepayment. There are two ways to confirm that your contract was completed - Check your university email account for the contract confirmation email or view your Housing Service Center homepage, where you will see your Housing Contract and the message “Submitted on <date>.”
If you did not get one of your preferences, it is likely because those spaces have been offered to students who applied before you. The housing office does its best to get students as many of their preferences as possible, however we cannot guarantee that everyone will get their first choice or all of the preferences that they list on their application.
Due to the high demand for housing we cannot guarantee additional offers. If you need to secure a space on-campus, you would need to sign the initial housing offer that you recieve.
For anyone who has signed a contract and wants to try to switch to a different room type, complete the Contract Change Request form, open from June 1 - June 10. Additional room types can open up based on cancellations or other students that are requesting to change contracts.
What's Next After Contract Signing?
Contract cancellations must be done via the online "Cancel My Contract" link online at housing.iupui.edu/hsc. Cancellations over the phone, via email, or from third parties will not be accepted. Cancellation fees range from $400 to $2000 depending on when you cancel your contract. A complete list of cancellation terms is listed on your contract.
For full contract cancellation terms and details, please refer to your housing contract which is available after you log in at housing.iupui.edu/hsc.
Housing and Residence Life does not receive notification when a student is not enrolled. You will still need to log into www.housing.iupui.edu/hsc and complete the "Cancel My Contract" link. Termination fees still apply.
Move-in information for each year will be available online starting in early spring. Continue to check our website for updates on specific move in dates and information about preparing for move-in.
The items provided vary depending on your facility. You may refer to our packing lists for recommended items to bring and what is included in the room.
Meal Plan, Parking, and Shuttles
There are bicycle racks and a bicycle garage availble through parking services. If you bring your bicycle, be sure you register your bicycle and use a steel bike lock.
Once you have completed a housing application you will see the “Preferred Roommate Request Form” show up underneath your application. Roommate preferences can be added, removed, and updated through July 15.
You can log into housing.iupui.edu/hsc anytime before July 15 and click on the “Preferred Roommate Request Form” to add, remove, or update roommate preferences.
Unconfirmed means that not all students have logged in to request each other. We would recommend reaching out to the student you requested to have them check their account and submit their roommate requests.
University Tower and Ball Hall triples and doubles are randomly assigned. So there is still a chance you will receive a third roommate even if you only have one preferred roommate submitted.
Yes, in most room types we can room students together who mutually request each other, even if they have different biological sex or gender identities specified. For four-bedroom Riverwalk apartments there must be four mutual roommate requests in order for us to assign students of a different sex or gender identity together.
Housing and Residence Life does not currently have a program to facilitate roommate matching. Opportunities to meet other students and find potential roommate may occur during New Student Orientation, by joining and posting on the HRL resident page on Facebook (option to join will be available once you sign a contract), or possibly through events or programs in your college or RBLC, if applicable.
Random Roommate Assignments
Not Finding the Answer You are Looking for?
Visit our Connect page for all of our contact information. Our office is happy to help you with any question you have!